HOW IT WORKS

What is a virtual race or challenge?

A virtual race or challenge is a fitness event that you do on your own time and on your own course. Track your distance and time with any smartphone app and get a great, fun race packet without having to travel anywhere. To add to the convenience of virtual events, Run Motivators does not require you to complete your event on a specific date. You can do the race any day you choose. Challenges, which are longer distance events, can be done in chunks over longer periods of time with no deadlines. 

Do I have to run?

No!! Run Motivators events are all-ability friendly. All distance-based activities count -- INDOORS OR OUTSIDE. Run, walk, swim, cycle, row, skate, etc. Some people even choose to use an activity conversion chart to convert yoga and other activities to distance. You can complete them in any way that keeps you motivated and crushing fitness goals! Stationary bikes, ellipticals, and treadmills all count!

How do I log my results?

We work on the honor system and do not require proof of event completion. If you would like to log your race results or use our challenge logs for your personal reference and enjoyment, click on the "Log Results" tab from our site menu or go to https://www.runmoresults.com 

If this is your first time using our log, you must click on "Register Account", which can be found under the Login button on that site. Register your account using the email address that you entered when you purchased your event.

Logging your results on the website will allow you to see how you rank among participants from around the world. It will also keep track of all of your Run Motivators race finish times so you can evaluate your progress from one event to the next. 

Do I have to post my results to receive the rewards I paid for?

We work on the honor system. YOU DO NOT NEED TO LOG YOUR RESULTS TO RECEIVE THE REWARDS YOU PAID FOR. Just like a live race, we offer pre-registration periods to give our participants an opportunity to guarantee their spots. Packets may not ship right away. Check the order summary of your order confirmation email for ship dates.

When will I receive my order?

HOW WE SHIP

If medals are in stock, we typically ship within 3 - 10 business days. If you order during a pre-registration phase, it may be several months until your race packet ships. Just like a live race, we offer pre-registration periods to give our participants an opportunity to guarantee their spots. Ship dates are listed on each event's registration page and in your order confirmation email under the Order Summary. 

If you order several items in one transaction, some items may ship separately. Despite the uncontrollable and ever-increasing shipping costs, we ship your items at a discount to you. In order to keep your shipping costs as low as possible, the following applies:

For US participants: 

In-stock items individually priced $12 or under will ship when all items in your packet are ready to ship. If you would like those in-stock items to ship ahead of any pre-order/pre-registration packets, please order in a separate transaction.  

For international participants: 

In-stock items priced $20 USD or under will ship when all other items in your packet are ready to ship. If you would like those in-stock items to ship ahead of any pre-order/pre-registration packets, please order in a separate transaction. Please note that our shipping fees do not include customs fees. Customs fees and taxes assessed at the border are the buyer's responsibility. Please check with your local post for clarification of these fees. 

Do I have to complete the entire event distance at one time?

No. If you cannot complete the distance for the event all at once, feel free to break it up into more manageable chunks. 

Who can participate in these events?

Anyone who is healthy enough to complete the distance may participate. As with any exercise program, please get clearance from your physician prior to beginning. Minors should be accompanied by a guardian during participation.

We realize that everyone has different abilities and we welcome them all. Our events are bicycle and wheelchair friendly!